GROUP HEAD ECOBANK BUSINESS SERVICES (EBS)-17000009
KEY RESPONSIBILITIES
In line with the
description of the role above, additional details of the role are provided
below:
Group Procurement
1. Developing EBS Governance structures/mandates across the Group.
2. Leading automation/streamlining of processes across the Group to
ensure efficiency in service delivery.
3. Driving Ecobank business in key markets through strategic vendor
partnerships.
4. Building Cost control discipline/culture across the Bank.
5. Delivering Value for Ecobank by ensuring value for money through
economies of scale.
6. Leading a Risk management culture at Group and affiliate level in
the procurement process.
7. Establish systems and procedures to ensure big expenditure items
like stationary are controlled.
8. Working with the Legal department, ensuring that the interests of
Ecobank are protected in negotiating agreements with vendors.
9. To provide a central point of contact for Group Vendor Management
10. Ensures appropriate budget provisions and proactively tracks
expenditure against specific items across the Group.
11. Responsible for tax payments and tax reports related to expenses,
in coordination with Fincon
12. Responsible for ensuring strict adherence to the regulatory
requirements and strict adherence to any regulations on Group operations.
13. Role modelling the Values of Ecobank especially ‘ integrity’ in
dealing with vendors etc
14. Establishes/Monitors Service Level agreements for Procurement
processes across the Group.
Group Premises: Reality
and Facilities Management
- Develops
Facilities management guidelines for both ETI and affiliates to ensure
consistent standards are maintained across the Group in line with the
Brand of Ecobank.
- Establishes
processes that ensures that lease agreements are tracked and monitored to
protect the interests of Ecobank.
- Leads
premises construction or renovation projects in large affiliates and high
costs projects across the Group.
- Oversight
and management of the entire Premises Portfolio of the Group to ensure
optimum utilization of space and reduction of redundancy.
- Develops
policies and guidelines for the management of the leases/contracts related
to the expatriates’ housing across the Group.
- Coordinates
the F&E purchase, booking of assets, depreciation
and maintenance of related records.
- Responsible
for ensuring the security and sanitary services contracts, in coordination
with the Premises and Security Officer for both ETI and all Group
premises.
- Agrees
Group wide service level agreements and sets standards of delivery by the
EBS function to the respective affiliates across the Group.
Group Travel and
Logistics
- Reviews the Group Travel policy
and ensures adherence and enforcement of the policies
- Ensure that staff are aware of
the Travel Polices and that any exceptions are addressed as soon as these
become known.
- Procurement of all Travel and
Transportation services including but not limited to Cash Transportation
vehicles, Office delivery vehicles, executive management vehicles ensuring
economies of scale are achieved for the Group.
- Management of the inventory of
these vehicles and negotiation of contracts for the management of the
vehicles to ensure costs are contained.
- Responsible for managing the
drivers and supervising/coordinating their utilization and schedule,
always giving priority to most urgent business needs and ensuring safety
standards and professionalism are maintained in all cases.
- Responsible for pool of company
cars, including asset booking and proper maintenance.
Archives
1. Responsible for developing systems and processes that maintain all
records and ensures that retrieval of records can be made quickly and
efficiently.
2. Manages retention period of documents as per law.
3. Schedules and supervises destruction of old records.
4. Responsible for the offsite library with the second custodian.
People
Management
1. Oversee the attracting, recruiting, deployment and retention
of staff within the department
2. Builds industry knowledge and expertise for Ecobank across all
affiliates.
3. Undertake all talent management activities and routines that
ensure a team that is continuously engaged, rewarded, developed and developed.
4. Develop a high performing and motivated team and guide staff to
achieve their career goals.
JOB CONTEXT
The role will become
vacant with the impending retirement of the incumbent.
This is a strategically
important role for the Group in the efficient management of resources and in
proactively managing operational costs.
KEY SUCCESS FACTOR
Strategic Thinker, with
ability to handle multiple portfolios
· Experience in Corporate Policy Development and Execution
· Strong and disciplined approach to cost management
· Ability to deliver on cost saving initiatives included in the
budgets
· Cross functional knowledge and expertise
· Strong influencing skills
· Effective communication abilities both with senior management and
group wide reports and employees
ACCOUNTABILITY METRIX
Generation of positive KPIs for each portfolio
§ Some key metrics are noted here:
§ For premises and reality – overall cost
management, optimisation of space utilisation, lease management (renewal,
escalations, terminations), on time renovations and disposals, Fixed asset
management
§ For Transport and logistics- reporting of
all activities by department, management of costs, timely reporting of issues,
vehicle fleet management costs et al
§ For procurement- ensuring only registered
vendors are used, costs are managed, costs are accurately recorded, costs are
allocated fully and departments are held accountable for increases to budget
§ Generation of key MIS
§ Strong success plan at all levels
DELIVERABLES
Manage the three portfolios fully including:
§ Group wide policies, Systems and
processes
§ Group wide savings on projects
§ Group wide Vendor contracts
§ Reduced Operational costs
QUALIFICATIONS AND SKILLS REQUIRED
Background/experience
- At least 15 years professional
experience at a top tier institution
- 5 to 10 years of senior
leadership experience with large staff responsibilities
- Strong track record in managing
staff across multiple jurisdictions and from different backgrounds
- Proven project management
experience, in particular projects related to premises and other longer
duration projects
- Experience in drafting
corporate policy related to procurement, travel and similar
- Experience of managing IT
systems implementation across several countries
- Ability to work with multiple
projects simultaneously
- Experience in process
improvement and business process reengineering(BPR)
- A bachelor’s degree and a post
graduate qualification in Finance or Management.
- A bilingual candidate fluent in
English and French will be given preference.
COMPETENCIES AND BEHAVIOURS
- Maintains a commitment to honesty; models social,
ethical, and organizational values; firmly adhering to codes of conduct
and ethical principle.
- Exceptional leadership skills
with the ability to develop and communicate a vision that inspires and
motivates EBS staff and aligns to the business strategy.
- Excellent Processes knowledge – very good base of
process knowledge and ability to continually improve and adapt processes
to an increasingly digital environment.
- Ability to instill confidence
in the business and demonstrate the business value of EBS.
- Effective influencing and
negotiation skills in an environment where resources may not be in direct
control of this role.
- Excellent analytical, strategic
conceptual thinking, strategic planning and execution skills.
- Strong business acumen,
including industry, domain-specific knowledge of the enterprise and its
business units.
- Expertise in budget planning
and financial management.
- Deep understanding of how
enterprises are employing digital technologies to drive business.
- Demonstrated ability to develop
and execute a strategic people plan that ensures that the right people are
in the right roles at the right time and that employees are highly engaged
and satisfied.
- Ability to identify and
leverage resources internally and externally to the enterprise to enhance
capabilities that drive business.
- Ability to drive organizational
change and build capabilities that effectively balance the needs between
continuously exploiting capabilities to optimize operational efficiency
and delivering innovative and agile IT solutions to enable the business to
explore digital business opportunities.
- Excellent verbal and written
communication skills, including the ability to explain the policies and
actions implemented by EBS.
WARNING
·
Use of this title does
not indicate any limitation on your duties or job function and you may be
assigned to different duties or asked to carry out additional duties from time
to time.
·
Job
·
Operations &
Technology
·
Primary Location
·
ETI (Togo)
·
Closing Date
·
Ongoing
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